Personnell was fantastic and very good and attentive. Carpentries are very good quality. Bed is fine and the hotel has all sort of enterntainment and facilities. The hotel is very big and accomodates a large quantity of people without disruption.
Luis
נובמבר 2024
Location is excellent as this is my 4th stay here. Staff are superb. Best staff at any hotel i have ever visited. They are very warm and friendly, helpful and thouroughly professional. It is easy to visit so many ancient sites from here too.
Aden
ספטמבר 2024
We loved every part of our stay. The breakfast, tea, and dinner were wonderful! The thermal center was so relaxing with various pools. My deep tissue massage was very relaxing and also helped me to relieve pain in my back. It was very family friendly and our child had a great experience. All the staff were super friendly. We want to return as soon as we can. It was a wonderful experience. This is our new happy place.
Austin
דצמבר 2024
We've stayed at all the big thermal hotels in Karahayıt, and the Colossa comapres very favourably. The big positives are the food (excellent choice, excellent quality), the staff (helpful and friendly), the room comfort and size (although not all rooms are equal, and we did notice some smaller ones as we walked by). The indoor swimming pool smelled so much of chlorine we never went in - but the shared indoor.outdoor thermal pool was very pleasant and the main reason for coming. The thermal area, however, is a bit small for such a huge hotel and the pools seem almost like an afterthought rather than taking centre-stage (this is, after all a 'thermal' hotel). Fortunately, we were there mid-week February when the hotel was very quiet, and so we weren't bothered by any crowds. The only real complaint we had was that for a supposedly non-smoking hotel, the smell of cigarettes was present (eg. when we walked into our room), and an ashtray was even provided in our room! It's all very well having a non-smoking policy for the hotel, but this has to be enforced to make it meaningful.
Jason
מרץ 2023
We liked the spa and its personnel. Breakfast and dinner were good. And the thermal outdoor pool with red water was nice. Our kids liked the restaurant, the games corner, especially the air hockey. And the music bar with those disco lights )) Hotel's territory is beautiful. Good that the hotel is close to Pamukkale.
Sozya
פברואר 2023
value for money and lots of in-house activity
Ashish
נובמבר 2022
The dinner was amazing! There were various dishes especially I loved roast beef! The staff was so kind and helpful. The spa was nice. The room was comfy.
Yukari
מרץ 2024
I have stayed here before some years ago and wanted to return staying longer. This time we did staying 10 nights. Great location, wonderful pools, great variety of food, fair prices on drinks and wonderful staff. Seeing 2 tortoises playing in the garden outside our room was just wonderful. We will be going back soon i hope.
Aden
אוקטובר 2022
The location was good for tourists to visit the tourist attractions. A very cooling place since it is entering the winter period. The concierge was very welcoming and helped us with the luggage. The booking procedure experienced a minor hiccup though it was resolved quickly. Good job.
Mohamad
דצמבר 2022
I stayed in the Hampton by hilton old city istanbul for 6 nights the manger at that resort fateh Duran was arrogant ,self righteous and then he gets his receptionist Bursa to join him and Ugur the bell boy on offering terrible customer service as a visitor to a new country it sets your perception what to expect but arriving at this resort the receptionist went out of his way to asisst understood we were tired after our travels got us quickly settled in altho they're were 6 busses of tourist waiting to check in not once did he faulter or did he get annoyed excellent service and dinner was feast for the eyes desserts were top notch breakfast as well we enjoyed the private hammam and the thermal springs was the cherry on the top
Yunus
אוקטובר 2022